FAQs

Payment Methods and Order Policy

We accept PayPal and money orders.

Orders received will ship between 24 – 72 hours.

Massachusetts residents are subject to a 6.25% sales tax.

Privacy Policy

We value your privacy. Gracious Gems will not use any information provided to us by you other than processing your order, or if requested by you, to be added to our emailing list. We do not sell email addresses or your information.

Reproduction or Replication

All content on this site is the property of Gracious Gems and may not be reproduced or used for any purpose without the owner’s permission.

Return Policy

Every item is guaranteed to your approval. In the event that you are dissatisfied with an item and would like to return it, we ask that you e-mail us immediately. Our return policy is a full refund, minus shipping costs, if returned within seven days of receiving the item. Once we have received the item in the same condition and type of packaging that it was sent to you, we will refund your payment.