General inquiries and Orders: For information about your order or for help placing an order, email: jaynee@graciousgems.com. To place an order over the phone, please call us at 617.680.0859.
Product Inquiries: For questions about any piece of jewelry on the site, contact: personalshopper@graciousgems.com. For help with buying something for you, or with buying a gift for someone else, please go to our Personal Shopper section on our site, and send us a direct inquiry by filling out our questionnaire form. We will try our best to get back to you within 48 hours.
Return Policy: Our return policy is a full refund, minus shipping costs, if returned within seven days of receiving the item.
Join our Mailing List: To join our mailing list, email: jaynee@graciousgems.com.
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